Shipping Policy

  • Complete, in-stock orders usually ship within 24 hours.
  • Weekend orders will be processed the next business day.
  • Items not in stock are considered a Special Order and payment will be collected in advance.
  • Partial orders are held and shipped complete when all items are available.
  • Parts not in stock are ordered from the manufacturer and generally take 3-6 business days to arrive to us.  Most orders are shipped complete within 3 business days. 
  • Depending upon the buyer's location, ground shipments generally take 2-7 business days.
  • Your order can be shipped Overnight for an additional cost.
  • Oversized shipments will incur additional charges; you will be contacted prior to shipping for approval.
  • We cannot guarantee transit times.
  • We are not responsible for carrier or transit delays.
  • We are not responsible for missing or stolen packages that have been marked as Delivered by the carrier.
  • Shipping Carrier substitutions may be made at our determination in an attempt to reduce the shipping costs to the customer.
  • We do not ship internationally.
  • In the unlikely event that a part has been placed on backorder or discontinued, we will attempt to find one for you as quickly as possible.
  • We do not ship coded items (e.g., keys, lock cylinders, modules)
  • We do not ship COD orders.